Jonathan Feldman

Digital Business, No Human Sacrifice. Chief Information Officer, IT rehab coach, award-winning writer, public speaker.

  • Home
  • Blog
  • InformationWeek
  • Speaking
  • Press
  • About

Bad Tech Usability? Bye-Bye IT.

By

In the past, bad technology usability was considered normal; today, this will spell the death of internal IT. Traditionally, IT has been ridiculously bad at making things easy for customers. Traditionally, IT has also had a monopoly on providing corporate IT. IT no longer has the monopoly. IT is now in competition with many, many […]

Filed Under: Customer Service, IT vs Everybody, New & Future Tech Tagged With: central IT, corporate IT, customer experience, usability, usability testing, user design, user experience, ux

Useless Gaming? Not Quite. Lessons From RedBull Battlegrounds.

By

I attended the Red Bull Battlegrounds with my son yesterday, and will be here in Atlanta throughout the weekend… watching people play Blizzard Entertainment’s StarCraft II competitively on the big stage. Yeah, a video game. This is e-sports, man, and it’s a thing, complete with wildly famous sportscasters, energy drink sponsors, and international attention. Confession: […]

Filed Under: New & Future Tech, New Work Mechanics Tagged With: battlegrounds, e-sports, esports, futurism, gaming, millennials, redbull

Government Cloud Computing: A Current Bibliography

By

I gave a webinar today called, “Beyond Fairy Dust & The No Police: How Cloud Computing Makes Government Better“.  Below is the “virtual handout” for the webinar, which lists recent activity both in the government cloud world as well as the platform-as-a-service world.  A recording is archived here. Enjoy! Suggested Gov Cloud Reading Extreme Heroku: […]

Filed Under: New & Future Tech, Open Data & Gov Tagged With: Amazon Web Services, AWS, cloud computing, Code for America, docker, dokku, fedramp, government cloud computing, heroku, Jonathan Feldman, openstack, pogoapp

Newsletter signup!

IT is a people business, not a technology business. Sign up for my newsletter so you don't miss any of my content; so you can hear about my latest writing project; and so you can participate!

Categories

  • Better Worklife
  • Customer Service
  • Information Security
  • IT vs Everybody
  • Marketing
  • New & Future Tech
  • New Work Mechanics
  • Open Data & Gov
  • Presentation Report
  • Running Reports
  • Self Management
  • Social Business
  • Startups
  • Teams
  • Uncategorized
  • Writing Report

Copyright © 2025 Jonathan Feldman. All opinions expressed are his, not those of his associates or employer.